While this blog is dedicated to reducing paper consumption, that frequently requires that we first master our file management processes for digital files.
I once had a "Help Desk" call where the user was having difficulty moving files from one place to another. I arranged to meet her at her desk and watch the process she used. She downloaded the document from our Mobius system, saved it to her hard drive, copied it to a network share, then uploaded it to the Filenet system. That is effectively making four copies of the document when I could see immediately, that we could "link" the original file into the Filenet system quite easily.
What experiences have you seen where a document exists in multiple locations? I'm as guilty as anyone else... one look at my computer's desktop screen and you'll see that I'm historically keeping multiple copies of documents.
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